Shreve, Crump & Low Profile Photo - Shops in Boston MA

Shreve, Crump & Low

Shops
 Boston, 02116

Send Message
See Phone Number
Call: +1 617-267-9100
Are you Shreve, Crump & Low? Claim this listing now. Claim Listing

About

Shreve, Crump & Low calls itself America’s jeweler since 1796, and the family-owned New England business dates its history to that year. Its three-story flagship at 39 Newbury Street sells diamonds, colored gemstones, estate jewelry and watches, alongside what it calls one of the country’s finest collections of china and giftware. The estate cases can include pieces by Jean Schlumberger and jewelry by Oscar Heyman, and the watch salon carries Swiss and German makers.

It suits an engagement-ring search, a milestone gift, a serious watch purchase or simply a browse through a Boston institution on a Back Bay afternoon. The store sits at the Arlington Street end of Newbury Street, and the nearest T station is Arlington on the Green Line, at Arlington and Boylston Streets.

Jewelry and watches

The jewelry side covers engagement rings and wedding bands, fine jewelry by stone, magnificent jewels, and antique and estate pieces. The watch salon lists authorized brands including Blancpain, Breguet, Breitling, Jaeger-LeCoultre, Omega and Panerai, and a certified pre-owned program that includes Vacheron Constantin. Appointments can be requested online for rings, fine jewelry, the watch salon, appraisals, a bridal registry or selling and trading pieces. New watches cannot be returned or exchanged once bought, so settle on the model before you pay.

The Gurgling Cod and the gift floor

The home and gift department sells crystal, china, silver and home accents from makers such as Baccarat, Herend, Lalique, Simon Pearce, Steuben and Waterford, plus Boston gifts and baby gifts. The store’s signature exclusive is the Original Gurgling Cod, a fish-shaped pitcher sold in several colors.

Service and repair

The store offers complimentary jewelry cleaning and inspection, repairs, pearl stringing, ring resizing, engraving and appraisals, and it employs master watchmakers for servicing. Boston Magazine named it Best of Boston for watch repair in 2021.

Brand boutiques on the same block

Shreve, Crump & Low lists two single-brand watch boutiques among its locations on the same stretch of Newbury Street: Vacheron Constantin Boston at 36 Newbury Street and Jaeger-LeCoultre Boston at 30 Newbury Street. Both keep longer hours than the flagship and open on Sundays; the times are in the FAQ.

Sources: About Shreve, Crump & Low, service and care, home and gifts, appointments, returns, Boston Magazine Best of Boston 2021. Checked September 30, 2026.

Get Directions View Larger Map

Contact Information

Company Name
Shreve, Crump & Low
Phone Number
See Phone Number
Call: +1 617-267-9100
Location
39 Newbury Street
Boston, 02116
Visit Website Shop Online

About Shreve, Crump & Low

Quick answer: Shreve, Crump & Low is a jeweler at 39 Newbury Street, Boston, MA 02116. Family-owned jeweler dating its history to 1796: a three-story Newbury Street flagship with fine and estate jewelry, watches and giftware.

Last updated

Shreve, Crump & Low calls itself America’s jeweler since 1796, and the family-owned New England business dates its history to that year. Its three-story flagship at 39 Newbury Street sells diamonds, colored gemstones, estate jewelry and watches, alongside what it calls one of the country’s finest collections of china and giftware. The estate cases can include pieces by Jean Schlumberger and jewelry by Oscar Heyman, and the watch salon carries Swiss and German makers.

It suits an engagement-ring search, a milestone gift, a serious watch purchase or simply a browse through a Boston institution on a Back Bay afternoon. The store sits at the Arlington Street end of Newbury Street, and the nearest T station is Arlington on the Green Line, at Arlington and Boylston Streets.

Jewelry and watches

The jewelry side covers engagement rings and wedding bands, fine jewelry by stone, magnificent jewels, and antique and estate pieces. The watch salon lists authorized brands including Blancpain, Breguet, Breitling, Jaeger-LeCoultre, Omega and Panerai, and a certified pre-owned program that includes Vacheron Constantin. Appointments can be requested online for rings, fine jewelry, the watch salon, appraisals, a bridal registry or selling and trading pieces. New watches cannot be returned or exchanged once bought, so settle on the model before you pay.

The Gurgling Cod and the gift floor

The home and gift department sells crystal, china, silver and home accents from makers such as Baccarat, Herend, Lalique, Simon Pearce, Steuben and Waterford, plus Boston gifts and baby gifts. The store’s signature exclusive is the Original Gurgling Cod, a fish-shaped pitcher sold in several colors.

Service and repair

The store offers complimentary jewelry cleaning and inspection, repairs, pearl stringing, ring resizing, engraving and appraisals, and it employs master watchmakers for servicing. Boston Magazine named it Best of Boston for watch repair in 2021.

Brand boutiques on the same block

Shreve, Crump & Low lists two single-brand watch boutiques among its locations on the same stretch of Newbury Street: Vacheron Constantin Boston at 36 Newbury Street and Jaeger-LeCoultre Boston at 30 Newbury Street. Both keep longer hours than the flagship and open on Sundays; the times are in the FAQ.

Sources: About Shreve, Crump & Low, service and care, home and gifts, appointments, returns, Boston Magazine Best of Boston 2021. Checked September 30, 2026.

Shops Jewelers Watches Luxury Shopping Shopping Back Bay shops
Phone: +1 617-267-9100

Frequently Asked Questions

Q. Where is Shreve, Crump & Low?+
The Boston flagship is at 39 Newbury Street, Boston, MA 02116, in Back Bay. The phone number is +1 617-267-9100.
Q. What are the opening hours?+
The Boston flagship lists its hours as 10 a.m. to 5 p.m. Monday to Saturday; it is closed on Sunday.
Q. Which T station is closest?+
Arlington on the Green Line, at the corner of Arlington and Boylston Streets.
Q. Do I need an appointment?+
The store publishes regular opening hours, and appointments can be requested online for engagement rings, fine jewelry, the watch salon, appraisals, the bridal registry, selling or trading, and corporate gifts. Appraisals do not require an appointment, but one is appreciated.
Q. How do jewelry appraisals work?+
Up to five items per visit can be dropped off at any Shreve, Crump & Low location and must be left with the store; allow two to three weeks. Call +1 617-267-9100 for details.
Q. What is the return policy?+
Jewelry, certified pre-owned watches and giftware can be exchanged or credited within 15 days if unworn, in original condition and with the sales slip and packaging. New watches cannot be returned or exchanged, and antique and estate pieces, special orders, sized and engraved items are final sale. Online purchases can be refunded within 15 days of delivery.
Q. What are the hours of the Vacheron Constantin and Jaeger-LeCoultre boutiques?+
Vacheron Constantin Boston, 36 Newbury Street (+1 617-303-0315): 11 a.m. to 6 p.m. Monday to Saturday and 11 a.m. to 5 p.m. on Sunday. Jaeger-LeCoultre Boston, 30 Newbury Street (+1 617-868-2901): 11 a.m. to 5:45 p.m. Monday to Saturday and noon to 4:45 p.m. on Sunday.
Q. Is there another Shreve, Crump & Low store?+
Yes, at 125 Greenwich Avenue in Greenwich, Connecticut.

BostonVacay earns a commission from Expedia if you book through this search box, at no extra cost to you.

Things to do

Book a Boston experience

See all Boston tours

BostonVacay earns a commission from Viator if you book through these links, at no extra cost to you.

BostonVacay earns a commission from Expedia if you book through this banner, at no extra cost to you.